Terms and Conditions
TERMS & CONDITIONS
THE CORE OPERATING SYSTEM™
Operated by THE CORE OPERATING SYSTEM, LLC
Effective Date: November 11, 2026
Governing Law: State of Utah, United States
1. Acceptance of Terms
Welcome to THE CORE OPERATING SYSTEM™, operated by THE CORE OPERATING SYSTEM, LLC ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of Utah.
These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, online real estate training courses, coaching programs, customer relationship management (CRM) software, and related products and services (collectively, the "Services").
By creating an account, purchasing a course, subscribing to our software, or accessing our Services, you agree to these Terms and acknowledge our Privacy Policy.
You must be at least 18 years old and legally capable of entering into a binding agreement.
If you do not agree to these Terms, you must not use our Services.
2. Description of Services
THE CORE OPERATING SYSTEM™ provides real estate professionals with training, technology, and business development resources designed to improve productivity, strengthen relationships, generate opportunities, and support business growth.
Our Services may include:
Online real estate education and training
Video courses and digital learning resources
Professional coaching and mastermind sessions
CRM software and contact management
Lead management and sales pipelines
Daily routines, habit tracking, and goal-setting tools
Mobile application access
Calendar, task, and productivity tools
Automated communications and workflows
Educational resources and business templates
Specific features, access periods, and benefits depend on the purchased course package or subscription.
3. One-Time Course Purchases
THE CORE OPERATING SYSTEM™ offers educational courses and training programs for a one-time purchase price, as displayed at checkout.
All one-time course purchases are final and non-refundable, except where a refund is required by applicable law or expressly promised in a written offer.
By completing a course purchase, you acknowledge that:
You are purchasing access to digital educational content.
You understand the full purchase price disclosed before payment.
You understand that no voluntary refunds are offered.
You receive access to purchased course materials under the lifetime access policy described below.
Coaching, mastermind sessions, and other supplemental benefits are included only when expressly specified in your purchased package.
A course purchase does not automatically authorize recurring CRM subscription charges.
4. Lifetime Course Access
A one-time course purchase includes lifetime access to the purchased digital course materials.
For purposes of these Terms, "lifetime access" means access for as long as THE CORE OPERATING SYSTEM, LLC remains in operation and continues to maintain and offer the purchased course through its educational platform.
Lifetime course access:
Does not require an active CRM subscription.
Applies to the digital course materials included in the original purchase.
Does not automatically include future courses, new programs, or paid upgrades.
Does not guarantee unlimited access to live coaching, mastermind sessions, or other time-limited services.
Is personal, nonexclusive, and nontransferable.
We may update course content, replace outdated lessons, or modify delivery technology while maintaining access to the purchased educational program.
If a purchased course is permanently discontinued, we may provide reasonable advance notice and, when practicable, an alternative means of accessing substantially equivalent educational materials.
Nothing in this section limits rights or remedies available under applicable law.
5. Monthly CRM Subscription
THE CORE OPERATING SYSTEM™ offers CRM software and applicable mobile application features through a separate monthly subscription.
The subscription price, billing frequency, and first billing date will be disclosed before enrollment.
By affirmatively enrolling, you authorize THE CORE OPERATING SYSTEM, LLC or its designated payment processor to charge your selected payment method each month at the disclosed rate until cancellation.
Subscription features may include:
Contact and customer management
Lead tracking and sales pipelines
Daily routines and habit-building tools
Business goals and productivity tracking
Calendar and task management
Mobile application access
Communication and automation tools
Additional features included in your selected subscription plan
CRM subscriptions are separate from one-time course purchases.
Canceling your monthly CRM subscription does not eliminate your lifetime access to separately purchased course materials.
6. Automatic Renewal and Billing Authorization
CRM subscriptions automatically renew each month unless canceled before the next renewal.
Before enrollment, we will clearly disclose:
The recurring monthly subscription price
The billing frequency
The initial billing date
Any introductory pricing or promotional terms
How to cancel the subscription
Any applicable additional fees
By affirmatively accepting the subscription terms, you authorize recurring monthly charges.
Monthly subscriptions have no minimum commitment unless a separate minimum term is expressly disclosed and accepted before purchase.
We will not impose recurring subscription charges based solely on authorization for a one-time course purchase.
We will provide renewal notices when required by applicable law, including the Utah Automatic Renewal Contracts Act where applicable.
Subscription pricing changes will be communicated in advance, and additional authorization will be obtained when legally required.
7. CRM Subscription Cancellation
Customers may cancel their monthly CRM subscriptions at any time.
Cancellation requests may be submitted through an available account billing portal or by contacting:
Email: [email protected]
Phone: 435-626-4040
A cancellation request received before the next scheduled renewal charge will prevent that renewal charge, subject to applicable law.
Upon cancellation:
The CRM subscription will not renew for another month.
Access will generally continue through the end of the current paid billing period.
No additional monthly subscription charges will be imposed unless the subscription is reactivated.
Previously paid subscription fees are non-refundable except where required by law.
Separately purchased course access remains available under Section 4.
Customers are responsible for exporting customer records and other information they wish to retain before CRM access ends.
We will provide a reasonable cancellation process and confirmation of cancellation.
8. Refund and Payment Policy
One-Time Course Purchases
All course purchases are final and non-refundable, except where required by applicable law or expressly provided by a written offer.
No voluntary refunds are offered because a customer changes their mind, does not complete the course, or does not achieve an anticipated business result.
Monthly CRM Subscriptions
Monthly CRM subscription payments are non-refundable once charged, except where required by applicable law.
Cancellation prevents future renewal charges but does not ordinarily result in a prorated refund for the current billing period.
Billing Errors and Unauthorized Charges
Customers who believe a payment was processed incorrectly or without authorization should contact:
We will review billing disputes and provide corrections or refunds when appropriate or legally required.
Nothing in these Terms limits nonwaivable consumer rights or lawful payment disputes.
9. Account Registration and Security
Customers must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of suspected unauthorized access.
Accounts may not be transferred, sold, or shared without written authorization.
You are responsible for activities conducted through your account, except where applicable law provides otherwise.
10. Customer Data and CRM Responsibilities
Customers retain their applicable ownership and control rights over contact lists, customer records, business information, and other data lawfully uploaded to the CRM.
THE CORE OPERATING SYSTEM, LLC does not acquire ownership of customer data merely because it is stored through our Services.
Customers are responsible for ensuring that their collection, storage, importation, and use of information comply with applicable privacy and communication laws.
We may process information through authorized third-party technology providers to deliver the Services, maintain security, and provide support.
Our data practices are further described in our Privacy Policy.
11. Mobile Contact Importing
Our mobile application may allow users to import contacts from their mobile devices into their CRM accounts.
Contact access is subject to applicable device permissions and available application functionality.
Users are responsible for ensuring that imported contact information is collected and used lawfully.
Importing a contact does not automatically establish consent to send marketing messages, automated calls, or promotional text messages.
Users retain their applicable rights to lawfully imported contact information.
Revoking device contact permissions does not automatically delete information previously imported into the CRM.
Imported information may be managed or deleted through available CRM tools, subject to applicable retention requirements.
12. Email, SMS, and Automated Communications
Our Services may provide email, text messaging, automated workflows, and customer outreach features.
Customers are responsible for obtaining legally required consent before sending marketing or automated communications.
Customers agree to comply with applicable laws, including the Telephone Consumer Protection Act, CAN-SPAM Act, and relevant state consumer protection requirements.
Our Services may not be used for unlawful spam, fraudulent communications, deceptive advertising, or unauthorized solicitation.
We may restrict messaging features or suspend accounts used in violation of applicable requirements.
13. Real Estate Education Disclaimer
THE CORE OPERATING SYSTEM™ provides educational resources, business coaching, productivity systems, and software tools.
Unless expressly stated otherwise, our courses are not approved for real estate licensing or continuing education credit.
Our educational content does not replace professional legal, tax, accounting, or brokerage-specific advice.
Users remain responsible for complying with applicable real estate laws, licensing requirements, brokerage policies, and professional standards.
Participation in our Services does not create an employment, brokerage, agency, or fiduciary relationship with THE CORE OPERATING SYSTEM, LLC.
14. No Income or Business Results Guarantee
THE CORE OPERATING SYSTEM™ does not guarantee any particular income, commission earnings, transaction volume, lead conversion rate, or business outcome.
Individual results depend on numerous factors, including effort, experience, implementation, market conditions, and circumstances outside our control.
Testimonials, examples, and success stories are illustrative and do not guarantee similar results.
15. Intellectual Property
All original training materials, videos, written resources, branding, logos, proprietary educational content, and other protected intellectual property are owned by or licensed to THE CORE OPERATING SYSTEM, LLC.
THE CORE OPERATING SYSTEM™ is a trademark designation used in connection with our brand and Services.
Purchasing or subscribing to our Services grants a limited, nonexclusive, nontransferable license to access and use applicable materials for their intended purposes.
Customers may not reproduce, redistribute, resell, sublicense, publicly share, or commercially exploit proprietary materials without written permission.
16. Acceptable Use
Customers agree to use our Services lawfully and responsibly.
Prohibited activities include:
Unauthorized sharing or resale of course materials
Accessing accounts or systems without permission
Uploading malicious software or harmful content
Misusing customer or personal information
Sending unlawful or unauthorized marketing communications
Engaging in fraudulent or deceptive business practices
Interfering with platform security
Violating applicable laws or third-party rights
Material violations may result in suspension or termination of access, subject to applicable law.
17. Mobile Application Terms
Our mobile application may provide access to CRM functionality, educational resources, daily routines, productivity tools, and other Services.
Certain features may require compatible devices, internet connectivity, and appropriate device permissions.
We may release updates to improve security, reliability, performance, and functionality.
Use of the application may also be subject to applicable Apple App Store, Google Play, or other distribution platform terms.
18. Third-Party Technology Providers
THE CORE OPERATING SYSTEM™ utilizes third-party providers, including GoHighLevel (HighLevel), to support CRM infrastructure, contact management, mobile application functionality, communications, and workflow automation.
Additional third-party providers may support payment processing, hosting, analytics, and other Services.
These providers may have separate terms and privacy policies.
We are not responsible for independent third-party conduct beyond our control, except as required by applicable law or contractual obligations.
19. Service Availability
We make commercially reasonable efforts to maintain reliable access to our Services.
However, we cannot guarantee uninterrupted availability or error-free operation.
Maintenance, security updates, technical issues, and third-party outages may temporarily affect access.
We may improve or modify features, subject to our contractual obligations and applicable law.
20. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.
We disclaim implied warranties to the extent legally permitted.
Nothing in these Terms limits warranties or protections that cannot legally be excluded.
21. Limitation of Liability
To the maximum extent permitted by applicable law, THE CORE OPERATING SYSTEM, LLC and its members, managers, employees, affiliates, and authorized service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of our Services.
To the extent legally permitted, our aggregate liability arising from the Services shall not exceed the amount paid by the customer for the applicable Services during the 12 months preceding the event giving rise to the claim.
These limitations do not apply where prohibited by law or to liability that cannot legally be limited.
22. Suspension and Termination
We may suspend or terminate access for material violations of these Terms, unlawful conduct, security threats, or unpaid subscription fees.
When reasonably practicable, we will provide notice and an opportunity to resolve correctable issues.
Termination of a CRM subscription does not automatically terminate separately purchased lifetime course access.
23. Privacy and Data Protection
Our Privacy Policy describes how we collect, use, store, disclose, and protect personal information.
Customers should review the Privacy Policy before using our Services.
The Privacy Policy is available on our website.
For privacy-related questions or requests, contact:
24. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of Utah, United States, without regard to conflict-of-law principles, except where mandatory laws of another jurisdiction apply.
Subject to applicable law, disputes arising from these Terms may be brought before courts of competent jurisdiction in Utah.
Nothing in these Terms prevents customers from exercising nonwaivable consumer protection rights.
25. Changes to Terms
We may revise these Terms to reflect changes in our business, Services, or legal obligations.
Updated Terms will be posted on our website with a revised effective date.
Material changes will be communicated as required by law, and additional consent will be obtained where legally required.
Changes will not retroactively eliminate accrued rights or alter agreed payment obligations without a lawful basis.
26. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.
27. Contact Information
For questions regarding these Terms & Conditions, course purchases, subscriptions, cancellations, billing, or our Services, please contact:
THE CORE OPERATING SYSTEM, LLC
Operator of THE CORE OPERATING SYSTEM™
Email: [email protected]
Phone: 435-626-4040
Mailing Address:
965 S 100 W #104
Logan, Utah 84321
United States
By purchasing, subscribing to, accessing, or using THE CORE OPERATING SYSTEM™ Services, you acknowledge that you have read and agree to these Terms & Conditions.
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